Customer Engagement Manager I - Social Media
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Job Summary:
“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact?
Disney Parks, Experiences, and Products' in-house Trading Desk is looking for an Organic Social Media Manager. Reporting to the Manager, Organic Social Activation, you will help lead and implement our Parks & Resorts organic social media. We directly run all owned activity on several social platforms including Facebook, Instagram, Twitter, TikTok, YouTube, Pinterest, and Snapchat.
You are a social media expert with specific experience driving organic programs. You’ll be leading the strategy and editorial calendar of owned social content, in addition to handling partnerships throughout the company. You will find effective ways to continue to strengthen brand awareness, increase social followers, and drive strong engagement across our platforms and brands. You will be looked upon to share platform and performance standard methodologies across teams consisting of business owners and content creators. You excel in an environment where innovation, nimbleness, and testing are rewarded.
You will work with our larger social activation team, strategic planning and integration team, and creative teams to lead campaigns that complement other paid media and content strategy efforts.
You Will:
- Be an authority on the latest social media tactics and platform features including overall standard processes for Facebook, Instagram, Twitter, TikTok, YouTube, and more.
- Develop and implement owned organic social media strategies across platforms
- Build and handle editorial calendars
- Lead our social media synergy collaborations for brands you lead
- Develop presentations and present results, insights and business recommendations to executives and other key stakeholders
- Collaborate with partners, management and teams to establish processes to further improve efficiency and performance for key stakeholders
You Will Have:
- 3+ years of experience in social media
- Experience representing a brand, grasping brand voice and tone, creating brand crave
- Experience implementing and crafting organic strategies for Facebook, Instagram, YouTube, and Twitter
- Ability to work well with cross-functional teams and prioritize time
- Comfortable working with team members at all levels, including senior management
Education:
Four-year college degree or equivalent work experience. Any Marketing, Business, Social Media, Analytics, or Statistics degree/background is a plus.
Benefits and Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
The hiring range for this position in location is $68,240.00 to $93,830 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Company: Disney Parks, Experiences, and Products
Role: Organic Social Media Manager
Primary Location: Anaheim, CA
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